Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour reply guarantee with all of our Linux shared website hosting packages packages, which means that each individual help question you email is going to be replied to within 60 minutes maximum. Our support team members have been trained to instantly take care of any case and to give you quick information on any issue that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time necessary. Our team of professionals will undoubtedly be on the web for you 24x7x365 to reply to all your queries and to fix any trouble that you might have. You also can submit a help support ticket from the mytuog.com Website Control Panel or send us an e–mail any moment. Furthermore, on working days, you can easily ring us or work with the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need help while operating within the Control Panel, you are able to always simply click the Help button and pick your query in the selection of articles that will pop up. We have as well turned the vast majority of posts into instructional videos. The catalogue of video tutorials will come up if you pick the Videos press button available in each section.