Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help section incorporated into mytuog.com’s Website Control Panel features a collection of help articles and regularly asked questions. Aimed at fixing any common issue that you may possibly chance upon, they are compiled by our support team of proficient technicians.

  • Top quality support service

  • Video Tutorials

  • We have compiled a selection of educational video tutorials that visually illustrate how you can remedy a typical issue associated with your Linux shared website hosting packages account. You’ll find the video lessons in the Help Center.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock help desk support service with a 1–hour support ticket response guarantee. A team of qualified techs will be at your disposal to answer all the enquiries that you may have. During non–busy periods, a reply will be provided in even less than 20 minutes.