Q: What does the web site migration service include? Will my web site be safe?
A: The web site migration service that our company is offering is free (to a certain extent). We will migrate your web site(s) to our top–of–the–line cloud hosting platform without you having to do anything. We know from experience that changing hosting providers can result in lost data and unnecessary downtime. This is why we will perform all that for you at no cost!We’ve got skilled administrators whose chief task is to make certain that your website functions exactly as it did on your old web hosting platform. Our administrators are well–versed in migrating custom–made websites, as well as websites that are based on popular scripts such as Joomla™ and WordPress.
Q: How long will the web site migration process take?
A: While we can’t give you a precise time window, since there are plenty of variables, including the size of the web files and databases, the physical location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll try our very best to move your web site within 48h, and in certain cases – within 24h (when the content is not large).
Q: What details will I have to give to your Website Migration Department?
A: We don’t request any information that is sensitive. We’ll need, though, the login information for your old hosting account along with the name of the site that you need to migrate.
Q: My old web hosting account has delicate info inside. How can I trust you?
Q: Will my site be unavailable during the migration?
A: Your web site will continue to work exactly like it did before with your old hosting provider. After we are through with the transfer, your web site will be configured to work on our hosting platform and we will ask you to preview it. If it is working correctly, all you will need to do is change the NS resource records associated with your domain. Your web site will be transferred to us without any downtime.
Q: Will my present hosting provider need to do anything?
A: No. Apart from your login info for the Control Panel, we won’t need anything. We’ll never touch base with your hosting provider. They won’t know anything about the transfer either.
Q: Does it matter what platform my present provider is using?
A: We support all Linux–based hosting platforms. In essence, if we can acquire access to your Control Panel, we will be able to transfer your website.The only platforms that we do not support are closed–source site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.