If you have never had a hosting account or you’re switching companies and the new one uses an account management console that you haven’t seen so far, you may get perplexed about how to carry out a particular operation in your account or on your computer. That is why, a lot of providers have created a knowledge base, which outlines the most popular enquiries and problems related to their platform, rather than including only generic facts. This kind of knowledge base will permit you to find the required info swiftly and effortlessly, so you won’t need to spend both time and energy on stuff that may require something as simple as hitting a button or ticking a check box. Thus, not only can you get things done, but you can also acquaint yourself with many new and interesting things, both about the way you can administer your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Shared Website Hosting

If you have purchased your very first shared website hosting account through our company or have migrated your website over to us, you’ll become accustomed to our services and our in-house developed Hepsia Control Panel in a jiffy as we have compiled an exhaustive knowledge base where you can find all the information that you will ever need – both general info with regard to the service as a whole and more specific info about the separate features that you can use and the issues that you can bump into. The articles are available in 2 locations. The entire article list can be accessed through the Help section of the Control Panel. You can find articles that are dedicated to the different functions in every section of the Control Panel too. You can become aware of how to accomplish virtually everything, from creating an .htaccess config file to managing a mailing list, and all the articles include exhaustive guidelines, so you will never get disoriented on account of an unclear text. Naturally, in case you come across a more specific problem and you do not find an adequate solution in our knowledge base, you can contact our customer care staff 24-7.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting packages include comprehensive online technical documentation where you will find info about all the functions that our in-house developed Hepsia hosting Control Panel comes with, plus solutions to different questions and problems that you could experience. All user manuals contain detailed descriptions, which implies that you will not need to worry about skipping something if you want to export a MySQL database, for example. The troubleshooting articles include different tenable reasons for particular issues and the solution for each one of them, so if you’re unable to send email messages although you have the right SMTP server settings, for instance, you can quickly discover what the reason for this could be and repair the issue with a couple of clicks in your email client. As the Hepsia Control Panel has quite a lot of features, you’ll be able to find relevant articles in each of its sections. If you would rather examine all help articles, you can use the Help menu, which is located in the upper right-hand side of the Control Panel.